FAQs

frequently asked questions

General Questions

32 Bit Platforms

FSX Gold Boxed, FSX Steam Edition, P3DV3 Academic: See P3DV3 Academic Licensing requirements: P3D License

64 Bit Platforms

P3DV4 Academic: See P3DV4 and Newer Academic: See P3DV4 and Newer Academic Licensing requirements: P3DV4 and Newer License


Current Generation Two and Generation Three Catalogs are 32 Bit Simulation Platform specific.

Generation Four Catalogs will reach [RTM] "release to market" status as 64 Bit Simulation Platform for LM P3DV4 and newer.

Windows7/10 64 bit. We see zero issues with Eaglesoft products in Windows7/10 OS.

We do know that our products work well in W10 with users proper control of that OS.

See your Windows OS Help Section to learn more about their Security Settings and Administrator Privileges. W10 Central Help

Current Multi Platform Installers are made available at one price point for installation into either of FSX Boxed/FSX Steam, and P3DV3.

Upcoming Single Platform Installers for Lockheed Martin 64 Bit Platforms will be found in our Generation Four Catalog when Released to Market.

Existing Customers
Downlod/Install/Run from this link: Eaglesoft EZ Agent
Simply re download your title from our website catalogs.
Unpack, launch installer, use the Click Here to Reinstall Button on the lower right corner of the F1 Wrapper to avoid repurchase.
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
We maintain an FAQs section and product specific Eaglesoft Support Forums
Note: Registration is required and Activation by an Administrator grants full support forum privileges.
An announcement is made publicly in our Support Forums and/or select Flight Simulation Sites that an Product Update is available!
A simple re download/uninstall/reinstall procedure for your title from our website or Eaglesoft EZ Agent is the only requirement to obtain product updates. No announcement means no update is available.

This is symptomatic of users AV Software Settings. After manual scan, disable AV Software to complete installation, then re enable AV Software.
Users report successful installations when booting their machines in SAFE Mode, Installing, then rebooting their machines in NORMAL Mode which bypasses the obscure Windows Security Setup.

Note that Windows 7/10 requires users to have Full Administration privileges and control over User Account Control [UAC] and Data Execution Prevention [DEP] in order to install and run ANY software package including Eaglesoft Products.

See your Windows 10 Help Section to learn more about W10 Security Settings and Administrator Privileges and Online at W10 Central Help

Your primary product title source is one of our product title catalog downloads, or the Eaglesoft EZ Agent
We currently have a few select product titles at FSPilot Shop and Sim Market and are exploring other avenues as well.
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
New Customers
The Eaglesoft EZ Agent Download/Install/Run Command yields a Download and F1 Account License Option.
The Product Download Button yields an es_product.zip file. After unpacking follow steps as outlined.
The Flight One System purchase steps are outlined here: Flight One Agent Purchase System
Flight One/Eaglesoft Installation/Run of  Eaglesoft EZ Agent
Flight One Support Ticket here: Flight One Support Ticket
Flight One Customer Service here: Flight One Customer Service
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
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