XLS+ ProLine21 Activation Failed

Citation XLS+ Extrene G3 Support Forum
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mselen
Posts: 3
Joined: Sun Nov 24, 2019 1:21 pm

XLS+ ProLine21 Activation Failed

Post by mselen » Tue Nov 26, 2019 11:06 am

I need Help.
I installed the new eaglsoft citation xls+ the first time,but it lockup my computer.So i unistalled the eaglesoft citation
xls+ to see if that was the problem,it was.tried to re-install the aircraft the second time using a different path.The aircraft loaded fine,but when trying to install the ProLine 21 it told me i used the online software activation multiple times.It was only the second time i try?
Here all the info i got from it.
Online Software Activation Failed

My System is a Dell Home Premium
Intel i7 3.4GHz
Flight Simulator X/SP2

Thank You For Your Time
Mike Selen

WarpD
Posts: 342
Joined: Mon Sep 11, 2017 6:26 pm

Re: ProLine21 Activation Failed

Post by WarpD » Tue Nov 26, 2019 4:32 pm

Hi Mike,

I am assuming that at this time the aircraft is installed on your computer? If it is, please go to "C:\Program Files (x86)\Mindstar\Flight SImulator Addons\" and run the register.exe application and let it re-register your Pro Line 21 gauge.
Best Regards,
Ed Wilson [WarpD]

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N400QW
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Posts: 519
Joined: Tue Sep 05, 2017 12:02 am
Location: Midwest
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Re: ProLine21 Activation Failed

Post by N400QW » Tue Nov 26, 2019 8:26 pm

By all means keep Personal and Registration/License info private.
Best Regards,
Ronald Hamilton ASEL

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WarpD
Posts: 342
Joined: Mon Sep 11, 2017 6:26 pm

Re: ProLine21 Activation Failed

Post by WarpD » Tue Nov 26, 2019 9:09 pm

You need to stop uninstalling it. Every single time you do an uninstall, you mess things up further. This concept that an uninstall fixes everything needs to die a horribly, painful death.
When you install the addon, if something goes wrong... leave it as it is. So we can correct the issue.

Contact Mindstar at support [at] mindstaraviation [dotcom]. Replace the [at] with @ and the [dotcom] with .com
Best Regards,
Ed Wilson [WarpD]

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mselen
Posts: 3
Joined: Sun Nov 24, 2019 1:21 pm

Re: ProLine21 Activation Failed

Post by mselen » Tue Nov 26, 2019 9:30 pm

Thank You for the help Ed
I will contact Mindstar Support.
Mike

WarpD
Posts: 342
Joined: Mon Sep 11, 2017 6:26 pm

Re: ProLine21 Activation Failed

Post by WarpD » Wed Nov 27, 2019 4:59 pm

This issue is resolved. Important part of this... if something goes wrong, stop. Ask for help.
Best Regards,
Ed Wilson [WarpD]

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