Airplane model Cessna Citation X Extreme G2

Citation X Extreme G2 Support Forum
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SemyuelS
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Joined: Mon Jan 07, 2019 6:40 am

Airplane model Cessna Citation X Extreme G2

Post by SemyuelS » Mon Jan 07, 2019 10:53 am

Hi,

Recently I've purchased the following product:

EAGLESOFT DEVELOPMENT GROUP - CITATION X EXTREME G2 FSX P3DV3

ORDER Number: 1971785 from Jan 3, 2019

Simulator version: FSX:SE
Windows: 10 Pro
Hardware Peripherals: Logitech Extreme 3D Pro Joystick USB Flight Stick

When I'm playing and trying to warm up the airplane from the cold and dark state, it crashes the simulator, with the following error ( see hyperlink below )
https://drive.google.com/open?id=1Pc4sc ... l2jqRtlpHe
Image

Could you please sort this out? Also, for some reason time to time the airplane model makes the simulator 'hang' or extremely slows down the performance and finally crashes - that happened few times - only with the Eaglesoft airplane. Any ideas?

-- Sem

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N400QW
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Re: Airplane model Cessna Citation X Extreme G2

Post by N400QW » Tue Jan 08, 2019 7:59 am

Not a clue as to sim slowdown. Perhaps your local machine settings or Steam Updates running in background.
We don't experience this here so can't duplicate the issue.... :?
Best Regards,
Ronald Hamilton ASEL

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SemyuelS
Posts: 4
Joined: Mon Jan 07, 2019 6:40 am

Re: Airplane model Cessna Citation X Extreme G2

Post by SemyuelS » Thu Jan 17, 2019 11:57 am

Hi guys,

For the sim crash I figured out the exact steps to reproduce: in case if I change the airplane model Tail number and Flight number - the sim crashed when trying to load that modified model. If I revert the modification back to the original state - than it's functioning absolutely fine.

https://www.dropbox.com/s/xovduw0djgdm3 ... m.jpg?dl=0
Image

How this can be fixed / resolved?

Kind regards,
Sem

WarpD
Posts: 249
Joined: Mon Sep 11, 2017 6:26 pm

Re: Airplane model Cessna Citation X Extreme G2

Post by WarpD » Thu Jan 17, 2019 12:01 pm

There will be no further development for this version of the addon... it is what it is.

If you want to change the tail number, you will have to modify the aircraft.cfg.
Best Regards,
Ed Wilson [WarpD]

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SemyuelS
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Joined: Mon Jan 07, 2019 6:40 am

Re: Airplane model Cessna Citation X Extreme G2

Post by SemyuelS » Fri Jan 18, 2019 4:50 am

okay, so you are aware about this problem but incapable to fix it. That means I can't use any other tail number / flight number than the default one? perfect...

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N400QW
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Re: Airplane model Cessna Citation X Extreme G2

Post by N400QW » Fri Jan 18, 2019 8:14 am

SemyuelS wrote:
Fri Jan 18, 2019 4:50 am
okay, so you are aware about this problem but incapable to fix it. That means I can't use any other tail number / flight number than the default one? perfect...
Incorrect. We are not addressing but are not incapable. Take any default aircraft and try changing the tail number without changing a texture folder and aircraft.cfg to suit and you'll see the same result.

We have no obligation to support the whims of users who do not understand the basics of default simulator requirements. Please refrain from incorrect assumptions
Best Regards,
Ronald Hamilton ASEL

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SemyuelS
Posts: 4
Joined: Mon Jan 07, 2019 6:40 am

Re: Airplane model Cessna Citation X Extreme G2

Post by SemyuelS » Fri Jan 18, 2019 9:50 am

Ok, I understand, you guys think that you are very hot by not addressing the support request. That shows what dirty pandora box is inside you guys. Remember, nothing lasts forever, sometimes it drops unexpectedly fast.

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N400QW
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Re: Airplane model Cessna Citation X Extreme G2

Post by N400QW » Fri Jan 18, 2019 5:43 pm

We have no idea where you are coming from with such statements.
Prove out what we suggested with a default aircraft and see for yourself that we are correct and you are not. :geek:
Best Regards,
Ronald Hamilton ASEL

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WarpD
Posts: 249
Joined: Mon Sep 11, 2017 6:26 pm

Re: Airplane model Cessna Citation X Extreme G2

Post by WarpD » Sun Jan 20, 2019 11:02 pm

SemyuelS wrote:
Fri Jan 18, 2019 4:50 am
okay, so you are aware about this problem but incapable to fix it. That means I can't use any other tail number / flight number than the default one? perfect...
Perhaps you should read my prior post a bit more closely. I indeed told you how to change the tail number and avoid the crash. The addon will not be modified further. You have the ability to return the addon and get a refund if you don't like that. You do not have the right to be a rude person.
Best Regards,
Ed Wilson [WarpD]

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